MM, Inc. and FaceologyOMT required comprehensive support across multiple domains, including course creation, branding, speaking engagements, business coaching, and software troubleshooting. With diverse tasks ranging from organizing content to managing complex software integrations, the need for streamlined processes and clear communication was paramount.
As a versatile contributor, I provided end-to-end support, focusing on structuring content, maintaining branding consistency, enhancing user experiences, and optimizing workflows. By managing tools like Kajabi, HoneyBook, and Simple Practice, I ensured seamless execution across projects, allowing the team to focus on core objectives.
Enhance Online Learning Experiences: Build engaging course content and intuitive user journeys.
Maintain Branding Consistency: Create cohesive branding elements, including logos, palettes, and copy.
Streamline Processes: Organize and manage workflows, files, and team communications.
Improve Client Interaction: Optimize tools for invoicing, scheduling, and communication.
Provide Technical Support: Address software and hardware issues for both internal teams and clients.
Online Courses
Content Organization: Structured materials for online courses, ensuring accessibility and clarity.
Kajabi Integration: Created and tested landing pages, email templates, automations, and downloadable resources for projects like Team AIR, Myo Coach, and international events.
Branding Elements: Designed visuals, refined copy, and curated imagery to align with company standards.
Dental Discovery Program
Content Development: Reviewed presentations and online content to create user-friendly PDFs.
Branding Alignment: Sourced photo and video content, adhering to the tone and imagery of Myo Munchee.
Cross-Team Collaboration: Worked with Australian counterparts to support US learners with tech and course access.
Speaking Engagements
Promotional Materials: Designed flyers, social media assets, and bios to promote events.
Content Creation: Organized materials from old presentations and guided iterations with Melissa.
Automation Integration: Assisted with landing pages and payment systems for event management.
Business Coaching Support
HoneyBook Management: Built forms, email templates, and automations to improve client workflows.
Simple Practice Setup: Customized service menus, document templates, and client profiles for streamlined operations.
Deliverables: Produced polished documents, presentations, and Canva designs based on client needs and feedback.
Software Support
Troubleshooting Expertise: Mastered tools like Kajabi, Monday Board, and Simple Practice to assist clients and team members.
Subscription Oversight: Monitored and optimized software subscriptions to manage costs effectively.
Workflow Maintenance: Utilized AI tools with Pipedream, Google Drive, and Notion to automate and simplify tasks.
FaceologyOMT Support
Operational Assistance: Scheduled appointments, shipped Myo Kits, and managed patient documentation.
Training Resources: Built and uploaded training videos and documentation to Kajabi and Google Drive.
Process Improvements: Collaborated on brainstorming sessions and created sample Monday Boards for team use.
Streamlined Workflows: Improved team efficiency by organizing files, creating shared folders, and simplifying processes.
Engaged Learners: Enhanced online courses and promotional materials to provide a better user experience.
Improved Branding: Designed cohesive visual and written elements to strengthen brand identity.
Increased Team Support: Acted as a go-to resource for technical and operational challenges, ensuring seamless execution across projects.