Lynae Marie
I turn complicated systems into things people can actually learn. Across instructional design, UX, and operations, I’ve written the guides, trained the teams, and fixed the confusing parts along the way. I design for every kind of learner, with accessibility and empathy built in from the start.
4+
U.S. and international teams trained on new platforms
69%
Reduction in fuel card invoice errors
Breaking it down
Breaking it down
Experience
From construction accounting to nonprofits and small businesses, I’ve trained teams, written the guides, and fixed the workflows that confused people.
Education
My education spans a bachelor’s degree grounded in communication, technology, and human behavior, plus formal UX/UI certification and agile training.
Tools
I learn new tools quickly, then teach them to others. The best trainers aren’t defined by today’s toolkit, but by how fast they can get a team up to speed.
Inclusivity
Accessibility isn’t something I add at the end. It’s how I build training, documentation, and content from the start, because good learning should work for everyone.
Communication
Clear communication and genuine empathy help me explain complex processes, work across teams, and keep people moving in the right direction.
Adaptability
I thrive in environments where priorities shift and no two days look the same. Flexibility isn't a coping mechanism for me, it's how I do my best work.
The details
The details
The details
Lynae Marie
Lynae Marie
Learning Design | Accessible Content | Process Documentation
Learning Design | Accessible Content | Process Documentation
Learning Design | Accessible Content | Process Documentation
Summary
Summary
Learning content and process professional who turns complex information into clear, usable materials. Wrote SOPs, job aids, and training materials used across departments, built course content, email content, and an SEO action plan for an educator’s practice, and trained U.S. and international staff on new systems. Eight years of designing curriculum and documenting learner progress within state-reviewed programs, plus UX research training and hands-on accessibility practice from volunteer and independent projects. Hands-on with Canvas, Moodle, and Kajabi, including ongoing informal tech and formatting support for an instructor’s Moodle courses. Designs and improves workflows, works well within established ones, documents carefully, and asks the right questions early.
Learning content and process professional who turns complex information into clear, usable materials. Wrote SOPs, job aids, and training materials used across departments, built course content, email content, and an SEO action plan for an educator’s practice, and trained U.S. and international staff on new systems. Eight years of designing curriculum and documenting learner progress within state-reviewed programs, plus UX research training and hands-on accessibility practice from volunteer and independent projects. Hands-on with Canvas, Moodle, and Kajabi, including ongoing informal tech and formatting support for an instructor’s Moodle courses. Designs and improves workflows, works well within established ones, documents carefully, and asks the right questions early.
Learning content and process professional who turns complex information into clear, usable materials. Wrote SOPs, job aids, and training materials used across departments, built course content, email content, and an SEO action plan for an educator’s practice, and trained U.S. and international staff on new systems. Eight years of designing curriculum and documenting learner progress within state-reviewed programs, plus UX research training and hands-on accessibility practice from volunteer and independent projects. Hands-on with Canvas, Moodle, and Kajabi, including ongoing informal tech and formatting support for an instructor’s Moodle courses. Designs and improves workflows, works well within established ones, documents carefully, and asks the right questions early.
Core Competencies
Core Competencies
Staff training and onboarding
Curriculum design / course content development
Training materials, slideshows, lesson content
SOPs and job aids
Learning platforms: Canvas, Moodle, Kajabi
Visual and video training content
Staff training and onboarding
Curriculum design / course content development
Training materials, slideshows, lesson content
SOPs and job aids
Learning platforms: Canvas, Moodle, Kajabi
Visual and video training content
Google Workspace, MicrosoftSuite, Excel, Teams
SEO strategy and keyword research
Social media content and email campaigns
Google Analytics and open/click rate tracking
Accessibility (WCAG, alt text, captions)
AI tools and prompting
Google Workspace, MicrosoftSuite, Excel, Teams
SEO strategy and keyword research
Social media content and email campaigns
Google Analytics and open/click rate tracking
Accessibility (WCAG, alt text, captions)
AI tools and prompting
Professional Experience
Professional Experience
RIGID Constructors | May 2025 - Oct 2026 (company closed)
Accounting Operations Specialist | Aug 2026 - Oct 2026
Accounts Payable Specialist | May 2025 - Aug 2026
Wrote SOPs, job aids, and training materials, and served as the go-to resource across departments for workflow and exception questions, supporting cross-training.
Built a fuel card workbook and workflow that combined three equipment sheets into one, and used its data with department VPs to cut the average error rate per fuel card invoice from 75% to 23%.
Replaced a manual vendor statement reconciliation tracker with a structured, repeatable process.
Built Excel tracking workbooks and templates for four teams that connected to SharePoint source files to provide the most recent data upon refreshing.
Researched coding, documentation, and approval errors across 4 business entities and worked with teams to resolve root causes.
Lofton Staffing (placed for RIGID Constructors) | Feb 2025 - May 2025
Receptionist
Served as the primary point of contact for a multi-department construction office, managing communications, scheduling, and visitor coordination.
Created written onboarding documentation and trained replacement staff, ensuring zero disruption to office operations during transitions.
Supported cross-departmental administrative functions including recordkeeping, supply management, and internal routing of correspondence.
FaceologyOMT | Sep 2023 - Jan 2025
Operations & Administrative Coordinator (Content & Marketing Support)
Created the initial presentations, branding, design elements, and Kajabi flows for an online course for dental practices.
Converted raw source material from an Australian partner into slideshows and lesson content for online courses, and designed branding and printable materials for three of the owner’s executive coaching clients’ offices.
Trained U.S. and international staff on new platforms and served as the day-to-day troubleshooting contact.
Built landing pages, secure payment flows, speaker bios, and presentation materials for international speaking engagements, including a complete English and Spanish build prepared with AI-assisted drafting and native-speaker proofreading.
Developed an SEO strategy and phased action plan, including keyword research and metadata and headline recommendations, for the practice’s website, courses, and content.
Tracked email open and click rates and used Google Analytics and platform analytics to monitor traffic and engagement, then adjusted content and campaigns based on results.
Ghost-wrote blog articles and developed the launch strategy and workflow for a podcast.
Built and automated booking systems, client pipelines, and templates in HoneyBook, Kajabi, SimplePractice, Monday.com, Notion, and Pipedream.
Transferred full platform ownership to a Philippines-based team member before the position ended.
RIGID Constructors | May 2025 - Oct 2026 (company closed)
Accounting Operations Specialist
Aug 2026 - Oct 2026
Accounts Payable Specialist
May 2025 - Aug 2026
Wrote SOPs, job aids, and training materials, and served as the go-to resource across departments for workflow and exception questions, supporting cross-training.
Built a fuel card workbook and workflow that combined three equipment sheets into one, and used its data with department VPs to cut the average error rate per fuel card invoice from 75% to 23%.
Replaced a manual vendor statement reconciliation tracker with a structured, repeatable process.
Built Excel tracking workbooks and templates for four teams that connected to SharePoint source files to provide the most recent data upon refreshing.
Researched coding, documentation, and approval errors across 4 business entities and worked with teams to resolve root causes.
Lofton Staffing (placed for RIGID Constructors)
Receptionist
Feb 2025 - May 2025
Served as the primary point of contact for a multi-department construction office, managing communications, scheduling, and visitor coordination.
Created written onboarding documentation and trained replacement staff, ensuring zero disruption to office operations during transitions.
Supported cross-departmental administrative functions including recordkeeping, supply management, and internal routing of correspondence.
FaceologyOMT
Operations & Administrative Coordinator (Content & Marketing Support)
Sep 2023 - Jan 2025
Created the initial presentations, branding, design elements, and Kajabi flows for an online course for dental practices.
Converted raw source material from an Australian partner into slideshows and lesson content for online courses, and designed branding and printable materials for three of the owner’s executive coaching clients’ offices.
Trained U.S. and international staff on new platforms and served as the day-to-day troubleshooting contact.
Built landing pages, secure payment flows, speaker bios, and presentation materials for international speaking engagements, including a complete English and Spanish build prepared with AI-assisted drafting and native-speaker proofreading.
Developed an SEO strategy and phased action plan, including keyword research and metadata and headline recommendations, for the practice’s website, courses, and content.
Tracked email open and click rates and used Google Analytics and platform analytics to monitor traffic and engagement, then adjusted content and campaigns based on results.
Ghost-wrote blog articles and developed the launch strategy and workflow for a podcast.
Built and automated booking systems, client pipelines, and templates in HoneyBook, Kajabi, SimplePractice, Monday.com, Notion, and Pipedream.
Transferred full platform ownership to a Philippines-based team member before the position ended.
RIGID Constructors | May 2025 - Oct 2026 (company closed)
Accounting Operations Specialist | Aug 2026 - Oct 2026
Accounts Payable Specialist | May 2025 - Aug 2026
Wrote SOPs, job aids, and training materials, and served as the go-to resource across departments for workflow and exception questions, supporting cross-training.
Built a fuel card workbook and workflow that combined three equipment sheets into one, and used its data with department VPs to cut the average error rate per fuel card invoice from 75% to 23%.
Replaced a manual vendor statement reconciliation tracker with a structured, repeatable process.
Built Excel tracking workbooks and templates for four teams that connected to SharePoint source files to provide the most recent data upon refreshing.
Researched coding, documentation, and approval errors across 4 business entities and worked with teams to resolve root causes.
Lofton Staffing (placed for RIGID Constructors) | Feb 2025 - May 2025
Receptionist
Served as the primary point of contact for a multi-department construction office, managing communications, scheduling, and visitor coordination.
Created written onboarding documentation and trained replacement staff, ensuring zero disruption to office operations during transitions.
Supported cross-departmental administrative functions including recordkeeping, supply management, and internal routing of correspondence.
FaceologyOMT | Sep 2023 - Jan 2025
Operations & Administrative Coordinator (Content & Marketing Support)
Created the initial presentations, branding, design elements, and Kajabi flows for an online course for dental practices.
Converted raw source material from an Australian partner into slideshows and lesson content for online courses, and designed branding and printable materials for three of the owner’s executive coaching clients’ offices.
Trained U.S. and international staff on new platforms and served as the day-to-day troubleshooting contact.
Built landing pages, secure payment flows, speaker bios, and presentation materials for international speaking engagements, including a complete English and Spanish build prepared with AI-assisted drafting and native-speaker proofreading.
Developed an SEO strategy and phased action plan, including keyword research and metadata and headline recommendations, for the practice’s website, courses, and content.
Tracked email open and click rates and used Google Analytics and platform analytics to monitor traffic and engagement, then adjusted content and campaigns based on results.
Ghost-wrote blog articles and developed the launch strategy and workflow for a podcast.
Built and automated booking systems, client pipelines, and templates in HoneyBook, Kajabi, SimplePractice, Monday.com, Notion, and Pipedream.
Transferred full platform ownership to a Philippines-based team member before the position ended.
Related Experience
Related Experience
UX Research & Design | 2022 - 2025
Internship, Volunteer & Independent Projects
Ran user research and usability testing on web and app projects, including a concept project for the neurodivergent community.
Turned user feedback into design decisions, with accessibility and inclusion as priorities.
Applied accessibility practices on volunteer and independent projects and for others, including alt text, heading and document structure, captions and transcripts, color contrast checks, and WCAG checklist reviews.
Redesigned websites for small local business and non-profit organizations and created social media plans that boosted engagement. Social media followers for the non-profit grew from 300 to 1,000 over the course of a few weeks, increasing volunteer applications and event attendance.
Moodle Course Support | 2025 - Present
Instructor Support
Provide ongoing tech and formatting support for an instructor teaching courses in Moodle, including recently helping him start using Moodle’s built-in accessibility rating and improvement feature to review and improve course content.
University View Academy | 2018 - 2023
Learning Coach (parent-led)
Served as the designated in-home learning coach for a state-authorized virtual public school, meeting state reporting and compliance obligations.
Used Canvas, the school’s learning management system, and Google Drive for recordkeeping and progress tracking.
Homeschool (Louisiana state-approved) | 2015 - 2018
Curriculum Designer & Educator
Designed curriculum based on the Montessori method and submitted required records through the Louisiana state education reporting portal, using Khan Academy and other learning platforms.
Eight years combined (2015-2023) of state-reviewed documentation and compliance across homeschool and virtual school.
UX Research & Design
Internship, Volunteer & Independent Projects
2022 - 2025
Ran user research and usability testing on web and app projects, including a concept project for the neurodivergent community.
Turned user feedback into design decisions, with accessibility and inclusion as priorities.
Applied accessibility practices on volunteer and independent projects and for others, including alt text, heading and document structure, captions and transcripts, color contrast checks, and WCAG checklist reviews.
Redesigned websites for small local business and non-profit organizations and created social media plans that boosted engagement. Social media followers for the non-profit grew from 300 to 1,000 over the course of a few weeks, increasing volunteer applications and event attendance.
Moodle Course Support
Instructor Support
2025 - Present
Provide ongoing tech and formatting support for an instructor teaching courses in Moodle, including recently helping him start using Moodle’s built-in accessibility rating and improvement feature to review and improve course content.
University View Academy
Learning Coach (parent-led)
2018 - 2023
Served as the designated in-home learning coach for a state-authorized virtual public school, meeting state reporting and compliance obligations.
Used Canvas, the school’s learning management system, and Google Drive for recordkeeping and progress tracking.
Homeschool (Louisiana state-approved)
Curriculum Designer & Educator
2015 - 2018
Designed curriculum based on the Montessori method and submitted required records through the Louisiana state education reporting portal, using Khan Academy and other learning platforms.
Eight years combined (2015-2023) of state-reviewed documentation and compliance across homeschool and virtual school.
UX Research & Design | 2022 - 2025
Internship, Volunteer & Independent Projects
Ran user research and usability testing on web and app projects, including a concept project for the neurodivergent community.
Turned user feedback into design decisions, with accessibility and inclusion as priorities.
Applied accessibility practices on volunteer and independent projects and for others, including alt text, heading and document structure, captions and transcripts, color contrast checks, and WCAG checklist reviews.
Redesigned websites for small local business and non-profit organizations and created social media plans that boosted engagement. Social media followers for the non-profit grew from 300 to 1,000 over the course of a few weeks, increasing volunteer applications and event attendance.
Moodle Course Support | 2025 - Present
Instructor Support
Provide ongoing tech and formatting support for an instructor teaching courses in Moodle, including recently helping him start using Moodle’s built-in accessibility rating and improvement feature to review and improve course content.
University View Academy | 2018 - 2023
Learning Coach (parent-led)
Served as the designated in-home learning coach for a state-authorized virtual public school, meeting state reporting and compliance obligations.
Used Canvas, the school’s learning management system, and Google Drive for recordkeeping and progress tracking.
Homeschool (Louisiana state-approved) | 2015 - 2018
Curriculum Designer & Educator
Designed curriculum based on the Montessori method and submitted required records through the Louisiana state education reporting portal, using Khan Academy and other learning platforms.
Eight years combined (2015-2023) of state-reviewed documentation and compliance across homeschool and virtual school.
Education
Education
Louisiana State University
Bachelor's of Interdisciplinary Studies
Minors: IT management, Communication Studies, and Sociology
Louisiana Notary Public Commission
Commissioned 2026
LSU Online + Springboard
UX/UI Design Certification
Completed 400+ hours of hands-on courses, with 1:1 expert mentor oversight.
Developed technical skills in information architecture, sketching and wireframing, interaction design, prototyping and usability testing.
Louisiana State University at Eunice
Associate's of Liberal Arts
Tech Fleet
Continuing Education — Agile Development, Product Requirements, Servant Leadership, AI Prompting for UX
Louisiana State University
Bachelor's of Interdisciplinary Studies
Minors: IT management, Communication Studies, and Sociology
Louisiana Notary Public Commission
Commissioned 2026
LSU Online + Springboard
UX/UI Design Certification
Completed 400+ hours of hands-on courses, with 1:1 expert mentor oversight.
Developed technical skills in information architecture, sketching and wireframing, interaction design, prototyping and usability testing.
Louisiana State University at Eunice
Associate's of Liberal Arts
Tech Fleet
Continuing Education — Agile Development, Product Requirements, Servant Leadership, AI Prompting for UX
Louisiana State University
Bachelor's of Interdisciplinary Studies
Minors: IT management, Communication Studies, and Sociology
Louisiana Notary Public Commission
Commissioned 2026
LSU Online + Springboard
UX/UI Design Certification
Completed 400+ hours of hands-on courses, with 1:1 expert mentor oversight.
Developed technical skills in information architecture, sketching and wireframing, interaction design, prototyping and usability testing.
Louisiana State University at Eunice
Associate's of Liberal Arts
Tech Fleet
Continuing Education — Agile Development, Product Requirements, Servant Leadership, AI Prompting for UX
Technology
Technology
Learning Platforms
Canvas, Moodle, Kajabi, Khan Academy
Learning Platforms
Canvas, Moodle, Kajabi, Khan Academy
Design & Video
Figma, Framer, Webflow, Canva, Loom
Design & Video
Figma, Framer, Webflow, Canva, Loom
Marketing & Analytics
Mailchimp, Google Analytics, In-Platform Analytics
Marketing & Analytics
Mailchimp, Google Analytics, In-Platform Analytics
Collaboration & Project Management
Google Workspace, Google Drive, Microsoft Office Suite, Excel, SharePoint, Teams, Zoom, Slack, Notion, Miro, Monday.com, Trello, Dropbox
Collaboration & Project Management
Google Workspace, Google Drive, Microsoft Office Suite, Excel, SharePoint, Teams, Zoom, Slack, Notion, Miro, Monday.com, Trello, Dropbox
AI & Automation
Claude, Microsoft Copilot, Imagine AI, Pipedream
AI & Automation
Claude, Microsoft Copilot, Imagine AI, Pipedream
Business Systems
Viewpoint Spectrum, QuickBooks, HoneyBook, SimplePractice
Business Systems
Viewpoint Spectrum, QuickBooks, HoneyBook, SimplePractice
Accounts Payable Operations
Vendor Statement Reconciliation
Exception Research & Resolution
GL Coding & Account Allocation
Job Cost & Project Cost Coding
Month-end AP Support
Process Improvement & SOPs
AP Workflow Documentation
Cross-functional Support
ERP Systems
Microsoft Excel & Office Suite
AI-Assisted Productivity Tools